Get in Touch
If you have equipment that needs attention, send us a message through the form on our homepage or reach out directly using the information below.
Address
12 Thornbury Lane
Bristol, BS3 4HG
United Kingdom
Working Hours
Monday to Friday: 9:00 – 17:30
Saturday: 10:00 – 14:00
Sunday: Closed
We typically respond to enquiries within 24 hours. If your equipment requires urgent attention, please mention that in your message so we can prioritise accordingly.
What to Include in Your Message
Equipment Details
Let us know the make, model, and approximate age of the equipment. If you're unsure about any of these, just describe what you have as best as you can.
Problem Description
Describe what's happening. Does it make strange noises? Has it stopped working entirely? Has performance degraded gradually? The more detail you provide, the better we can prepare.
Service Needed
If you already know which service you need from our offerings, mention that. If you're not sure, we can help you determine the right approach once we understand the issue.
Timeline Expectations
If you have a specific deadline or event you need the equipment ready for, let us know. We'll do our best to accommodate urgent requests when possible.