Privacy Policy
This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.
Information We Collect
When you submit a service request through our website, we collect the following information:
- Your name
- Email address
- Information about the service you are requesting
- Any additional details you choose to provide in your message
How We Use Your Information
We use the information you provide to:
- Respond to your service requests and enquiries
- Communicate with you about the status of your equipment
- Provide quotes and service information
- Improve our services and customer experience
Data Storage and Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. Your data is stored securely and is only accessible to authorised personnel who need it to fulfil your service request.
Data Retention
We retain your personal information for as long as necessary to provide you with our services and to comply with legal obligations. If you wish to request deletion of your data, you may contact us at any time.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties. Your information is used solely for the purpose of providing you with our services.
Cookies
Our website uses cookies to enhance your browsing experience. You can choose to accept or reject cookies through our cookie banner. For more information, please see our Cookies Policy.
Your Rights
Under data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
To exercise any of these rights, please contact us using the information provided on our Contact page.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected].
Last updated: 18 June 2026